All warranty requests must be accompanied by proof of original purchase from an Authorized Halcyon Dealer. HALCYON warrants, to the original purchaser only, that HALCYON’s primary and video lighting systems will be free of defects in materials and/or craftsmanship under normal diving use for one year from the date of purchase, provided proper care is performed on all materials as described within this manual. Should your HALCYON light prove to be defective for any reason (other than those listed in the limitations section below) it will be repaired or replaced (at Halcyon’s discretion) free of charge excluding shipping and handling charges.
Halcyon primary lights and canisters carry a lifetime warranty, to the original purchaser only, under normal diving use and provided proper care is performed as described within this manual. All correspondence concerning this warranty must be accompanied by a copy of the original sales receipt. Repair or replacement is HALCYON's only responsibility and your only remedy under this warranty. Contact HALCYON at techservices@halcyon.net before sending any products back to the manufacturer.
HALCYON MANUFACTURING DISCLAIMS AND EXCLUDES ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES IN THE U.S. AND CERTAIN FOREIGN COUNTRIES DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS MAY NOT APPLY TO YOU.
The following restrictions apply to this warranty:
Halcyon Dive Systems 1.800.HALCYON (425.2966) |
Halcyon Dive Systems 24587 NW 178th Place High Springs, FL 32643 |
Customer Service Hours Monday-Thursday 8:00AM - 4:30PM EST Friday 8:00AM - 11:00AM EST |